Patient Satisfaction Consultants, Service Excellence Consultants for Hospitals, Employee Satisfaction for Hospitals, HCAHPS Consultants, Hospital Service Excellence Consultant
Of Interest

The Employer of Choice - Service Excellence Initiative™ is the only proven process to transform the culture of a hospital because it engages, empowers, and inspires frontline associates to contribute.

The Employer of Choice - Service Excellence™ Initiative delivers results because it is guided by management, using structured reporting and accountability processes including executive level, department head, and a comprehensive suite of web-driven program management tools.

Extensive training is conducted at your site, to maximize your efficiency, and reduce travel time.  Interactive, engaging, and 'sticky' sessions are delivered to management, as well as front line associates on implementation tactics.

References
See what's been said about The Employer of Choice-Service Excellence Initiative™

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 The Employer of Choice -Service Excellence Initiative™

NOTE:  The Annual HealthCare Service Excellence Conference is part of the Service Excellence Initiative. Each facility is given a determined amount of free registrations each year they are part of the Service Excellence Initiative to attend the conference.

Year I

View a step-by-step outline on how Custom Learning Systems integrates our program into your facility.  See a list of seminars, programs, and workshops that help your facility become the Employer of Choice.

Click to view the flowchart of the Year I process

Year II

View a step-by-step outline on how Custom Learning Systems keeps your facility engaged in our 3 year process.  See a list of new seminars, programs, and workshops that are offered in Yr. II.

Click to view the flowchart of the Year II process

Year III

View a step-by-step outline on how Custom Learning Systems maintains your facility's success on becoming the Employer of Choice.  See a list of seminars, programs, and workshops that help maintain your success.

Click to view the flowchart of the Year III process

 

* Many of our clients still continue on after the initial 3 years. Year IV and V are even more custom tailored to the needs of your facility.

 

Click here to view an overview of our proven 3 year process.

Videos

  • Breakthrough Strategies to Become the Employer and Provider of Choice (12 minutes)
  • The Magic of Frontline Leadership (OASIS Team) (4 minutes)

 

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